How Customers Opt In to Prizm Text Messages

Prizm Companies does not collect mobile numbers through a website form and does not buy or share lists. Customers opt in to texts only when a job or contract is being set up with Prizm (in person, by phone, or by email). At that time the Prizm project manager asks the customer, general contractor or designated project/site contact for a mobile number for project texts, and consent is collected one of two ways:

Verbal opt-in script (read by the Prizm project manager during job/contract setup):

“May Prizm Companies text this number about your project, including information we need to set up your job, project and schedule updates, and material delivery and pickup notices? Message frequency varies, usually a few per job. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. We do not share your mobile number with third parties.”

The customer says “Yes”; the project manager records name, mobile number and date in the job file.

Written opt-in (job/contract setup form or setup email), checkbox unchecked by default:

“I agree to receive text messages from Prizm Companies about my project, including job setup information requests, project and schedule updates, and delivery and pickup notices, at the mobile number above. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of doing business with Prizm. Terms: prizmcompanies.com/sms-terms. Privacy: prizmcompanies.com/privacy-policy”

Only contacts who say yes or check the box receive texts. Prizm does not send marketing texts, and does not text past customers or inquiries under this program. Help: (800) 765-3031.